Luxevogue Rewards & Buyback Program
Program Overview
At Luxevogue, we believe jewellery is more than adornment—it's an experience. With our Buyback & Reward Points Program, you can return your fine silver jewellery and earn full-value points toward your next favorite piece.
How It Works
- Buyback Value: As per the Product weight
- Refund Format: Issued as Luxevogue Reward Points
- Eligibility Window: Valid after 30 days from product purchase
Apply via Email: 📩 workforluxevogue@gmail.com
Buyback Process
1. Email Request
Send an email with:
- Your order number
- Clear images of the product being worn by you
The product must be in good, wearable condition
2. Review & Approval
- Our team will review the request
- A confirmation will be shared within 2–3 working days
3. Pickup & Deduction
- A ₹200 logistics fee will be deducted from the refund
- Pickup will be scheduled once approved
4. Reward Points Credit
- As per the current product weight will be credited as reward points
Points will reflect in your account within 5 working days after pickup and product check
Buyback Process
1. Email Request
Send an email with:
- Your order number
- Clear images of the product being worn by you
The product must be in good, wearable condition
2. Review & Approval
- Our team will review the request
- A confirmation will be shared within 2–3 working days
3. Pickup & Deduction
- A ₹200 logistics fee will be deducted from the refund
- Pickup will be scheduled once approved
4. Reward Points Credit
- As per the product weight will be credited as reward points
Points will reflect in your account within 5 working days after pickup and product check
Reward Points Usage
- 1 Point = ₹1
- Points can be used on any future purchase at luxevogue.in
- No usage limit – You can redeem full reward points on any order
- Minimum redemption: 100 points
Points valid for 12 months from the date of issue
Special Rewards
1. Try & Shine – New Customer Welcome Reward
- First-time customers receive ₹250 in reward points
- Credited automatically 7 days after your first purchase, once the return window closes
2. Luxe Bonus – Spend More, Earn More
- Get ₹1,000 reward points on orders above ₹5,000
- Reward points can be used fully—no percentage cap—on your next purchase
Terms & Conditions
- Valid only for purchases made directly via luxevogue.in
- Invoice and customer-use proof (images) required
- Jewellery must be in good, wearable condition
- Broken, damaged, or heavily worn items may be disqualified
- Reward points are non-transferable and cannot be encashed
- Points are valid for 12 months from date of issue
- Luxevogue reserves the right to approve or reject requests based on inspection
